We value your trust in us. We will never sell or lease your private information to a third party for the purposes of marketing or solicitation*.
What information is collected from the User by the Company or the Host?
The Host collects from the User different types of personally identifiable information in order for the Host and the Company to be able to provide its services. These include, but are not limited to: name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed for providing the services requested by the User. All information is provided voluntarily by the User through various online forms or email messages sent to the Company through the Host.
The Company and the Host also collect different types of non-personally identifiable information about its website visitors. These include but are not limited to referral URLs, Users' IP addresses, Users' use of website, information about the browsers used by the User, etc. Some of this information may be collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer's hard drive to help identify the User’s visit to the web site. The User has the choice to modify his/her browser to reject cookies.
How do the Company and/or the Host use the collected User information?
The Company and Host use the collected User information to provide the service requested by the User. It is used for initial service provision and ongoing User support. The information may also be used by the Company for sending periodic emails announcing important service changes, new features, updates, news or promotions. The User may decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject. The information is also used for improving the Company's or the Host’s effectiveness. Based on the data collected, the Company and the Host try to improve its advertising and sales efforts, website layout and content, and to make the overall experience of the User more functional or pleasing. The information may also be used for resolving ownership and other disputes and enforcing agreements between the Company, the Host and the User.
*Does the company disclose User information to third parties?
The Company or the Host may disclose a User’s personal information to its business partners, independent contractors or other third parties together with whom the Company provides its services. The use of the data provided by the Company to these partnering service providers is governed by their own Privacy Policies and is beyond the Company's control.
The Host may also disclose the User's personal information when required by law, or the Host or the Company believes in good faith that it has to do so to protect the rights and the property of the Host or its customers.
The Company may also transfer personal information of its Users in connection with a sale of the Company's business.
What is done by the Company and the Host to prevent loss, misuse or alteration of the User's information?
The Host guarantees that it applies strictly all the industry standard security measures to protect the personal information collected from its users. These include but are not limited to: password protected access to the personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through the Company's order forms, login forms etc. However, there may be security and privacy limitations which are beyond the Company's control. By choosing to provide personal information to the Company the User understands and agrees that the security, integrity and privacy of his/her information cannot be 100% guaranteed.
To ask a question, offer a comment, or report an incidence of abuse, please telephone the Chief Financial Officer at +1 (513) 863-5500.
Replies from the Company regarding privacy issues will be provided in writing by postal mail or other delivery service only. When you call, you will be expected to provide your full legal name and your postal mailing address. Answers from the Company will not be provided by telephone or by electronic communication.